policies

Return Policy and Warranty

Purest Home Essentials backs its quality commitment with a 100% Satisfaction Guarantee. We will refund, replace or exchange any products that are not to your complete satisfaction within 30 days of purchase including un-opened Essential Oils. Shipping excluded.

Microfiber Warranty

At Purest we are proud of our unique, high quality microfiber and want you to be as thrilled as we are with the product. We are happy to assist you with any item that did not meet your expectations. Our 3-year microfiber warranty covers any problem you may encounter outside of normal wear and tear. If you are not pleased with how microfiber product has worn or performed you may contact us to have the item replaced, at no additional charge. Shipping excluded.

Pro-Mop Warranty

Our Deep Cleaning Pro-Mop comes with a 10 Year manufacturer warranty. We will replace the Pro-Mop that has broken down due to a manufacturing defect with a new Pro-Mop. Shipping excluded.

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